Shipping

Shipping charges

Delivery is free for all items anywhere in Australia.

Where we ship to

We ship to anywhere in Australia and to 7 other countries around the world. You can find the list of all the countries we ship to and the shipping rates here.

Order tracking

Orders can be tracked online. A tracking number will be provided after the product has been dispatched.

Estimated delivery time

This will differ depending on where you live. Deliveries are done Monday to Fridays. All days refer to working days. Below is a guide of estimated delivery times:

               
Sydney 1-2 days
Melbourne 2-3 days
Brisbane 2-3 days
Adelaide 3-4 days
Perth 5-7 days
Darwin 5-9 days
Hobart 5-7 days
               
Rural NSW 2-4 days
Rural VIC 3-5 days
Rural QLD 4-6 days
Rural SA 4-6 days
Rural WA 6-8 days
Rural NT 6-9 days
Rural TAS 6-8 days

Please note this is a guide only and delivery during those times cannot be guaranteed. If you do not receive your parcel after these times have passed, please contact us and we’ll chase it up for you.

Wrong shipping address

Please contact us as soon as possible. We will try to get it sorted before the order is dispatched. However, if it already sent, then you may need to pay a cancellation fee to cover the cost of shipping. In most cases however, we will cover the cost for you.

Order cancelation

If you wish to cancel and order, send us a message and we'll do it as soon as we can. If the order has already been dispatched, you may need to pay a cancellation fee to cover the cost of the courier. However, in most cases, we will pay that for you. We understand that people can really want something one day and be over it the next.